Sometimes I think the angry student is upset about something that has nothing to do with the class or instructor. It is important to listen to that student, not to pass judgement and certainly not to let it disrupt the class.

It is important for the students to know what they can expect from the course and how they are going to accomplish those expectations.

After 15-20 minutes of lecture I will have various quick games that the class can be involved in. One of those is to hang several large sheets of paper around the room and divide the class into small groups. Each group starts with one paper and writes down something they have learned from the lecture. The groups rotate until all groups have reached all papers.

I really like this idea of incorporating pictures with medical terminology. Sometimes the best ways of learning are by creating something memorable to relate to.

I make my own puzzles from terms that are within a particular chapter. I will scramble a term with one or more words and have them unscramble the words. Some of the letters will be highlighted and those letters, when unscrambled, will form a sentence pertaining to that chapter. I use these for extra credit.