People say I'm very quiet any they think i'm not freindly, but the truth is that I am shy.I guess I need to work on that.

I limit my listening skills by thinking about other things that I may be more interested in or if I have alot of things to do that day I am thinking about that.

I try to focus on the student. I also alternate my eye contact to any one else that is with the student such as family members.

I felt that this was a excellent practice. It can be helpful to run your written communications past someone with. This person can look for errors.

I just finished printing all the material provided in the course and I am about to finish completing my reference notebook that I am going to continously review so that I know it from front to back. This course has been wonderful and of great help as an admission officer.

I have found new information that helps me understand better my Institution and the students that we admit. Thru this module I have learned that it is very important to always stay on top of new developments

After completing this module I feel more confident talking with the students and sharing information with my co-workers in the admission department.

I am gathering all the information that has been provided so far in this course and building my own notebook that will be a very good reference in case of any doubts