What are some of the most common mistakes that representatives generally make when first starting out?

We as reps do provide an overview of the financial resources available, it is not our job to walk the student through the financial aid process. Our Financial Aid staff will assist in facilitating that.

We as Admissions Reps always need to be upfront and honest with potential students.There are laws and regulations regarding advertising higher education. Some of the requirements include not over selling the income potential. However, you can say view the bureau of labor statistics.

The section on Compliance was very helpful. It was valuable to understand that once a month, i should review the Ohio Regulatory Website for updates