In this section, I learned how to assist a student and best ways to guide a student. I also gained knowledge on how to navigate the student through challenges

We can only see the tip of the iceburg when it comes to the students situation, to be successful we need to explore these elements. 

Trust is pivotal for the admissions and student relationship, it is the basis of the relationship cycle. It sets the relationship up for success when you develop rapport and trust at the beginning of the process. 

Use the 4 C's including Clarity, Creativity, Content and Confidence

You can be successful in admissions by being persistant, scheduling one hour out of the day to reach out to students over the phone, working without interuption  and being organized in order to help students. 

It is important to pay attention to space fillers, volume/pace, using negative phrases, avoid projecting emotions and enuciating when speaking to students over the phone in order to communicate effectively. 

People skills make up the 25% of success in connecting effectively with students. It is important to read people, use eye contact, good posture, open body language and mirroring the students voice/ body language. 

It is important to connect with others  by sharing some information about your own experience, asking what they are looking for and listening to their needs to assist them

Effective listening skills include listening without biases, asking open ended questions and reflecting upon  what the individual has said to convey that you have been listening.