Be aware of my own behavior first!

Empathy. Being flexible

I really like the emergency crisis simulation. I previously did something slightly different but this is better. Other than that good discussion on story every 20 minutes to refocus students and keept he story on point.

I probably underestimated the importance of telling jokes before class and picking a silly day to celebrate just for fun. This will be big during covid-19 virtual Instruction.

I could certainly improve being more patient and empathetic towards students outside problems that affect their behavior and performance in the classroom. I've always tried before but this segment really helped me focus on listening to the student, providing a recommended course of action, and then refocusing the student on their in class performance.

Creating a "safe space" for students to work through and test ideas and solutions, and looking at myself as a consultant while they work through those problems.

Awesome information about first day success factors. Also I took some great notes to improve my syllabus!

Enjoyed the idea that the syllabus is a contract between Instructor and students. Appreciated the detailed explanation on the page with everything that should be included in the syllabus and why. 

First of all, I did not even know there was a Certified Higher Education Professional Program until my work told me--for which I am so grateful. This has really opened my eyes to wonder how many other things am I missing out on? What else could I be telling my students? This is tremendous information that I have only known part of for my last 5 years of work in higher ed.

Keeping a master book/log to document what worked well and didn't so that when I repeat the course, I can refer to the notes.