This course is very helpful when dealing with students and managing people. My focus is to understand, motivate and inspire the people around me. The management of personal emotions is one of the most important skills to achieve. This is the ground work to soft skill success.

I find it very interesting that the Generation Y Learner needs development in the critical thinking skills. This generation relies so heavily on technology to answer their questions, which does not develop their ability to assess situation with their own experiences.