Learning about up to date information will keep your resource notebook insightful when interacting with prospective students. I hope to build a pretty good notebook that will help me be a informative representative.

We should take steps in understanding and experiencing what students experience at our specific institution so we can share our experiential knowledge to prospective students when in the process of enrolling them. 

Being knowledgeable of terms and conditions while enrolling a student and being able to give information thoroughly and promptly. Also, knowing how the important signed paperwork is processed and stored. If you are ignorant and have little understanding of anything go to your supervisor.

I have learned that there are certain standards, regulations, policies, statutes, and rules we are required to know and uphold. Also, we are expected to be able to give information to students and prospective students that may have questions or are lacking knowledge about a particular topic of the education institution of interest.