I recently took the "Developing an Efficient Financial Aid Office Timeliness, Accuracy & Service" course and it was a great experience. The course provided me with a clear blueprint for running an effective financial aid office in an educational institution. It taught me how to optimize my time, increase efficiency and develop strategies that will be beneficial for my organization. I plan to utilize the following suggestions: 

"Never say to the student "I don't know" – far better to say "Let me check on this…" The fact that you do not know is of no help to the student and… >>>