A lot of resources and ideas were presented on this module. First to tackle for us will be developing a system to connect students with each other for carpooling.

I really like the perspective of moving on to a different aspect of the problem after every question or two. Keeps the conversation productive.

A student will feel unimportant themselves and lose the drive to succeed if the school makes them feel like they are unimportant to itself. I had a conversion with a student recently who decided to come back to school, having left before when he saw both ends of the spectrum. He was having issues with his attendance due to extenuating circumstances and his instructors and director rallied in support of him, but as he went through the necessary process with the different offices he was treated without care. He was passed around by various people who kept picking up his… >>>

I have learned about common pitfalls that result from lack of understanding by a school's multiple departments and their respective goals. The mindset and pressure on retention efforts for admissions is not the same as that for faculty, or that for student services. It is important to recognize everybody's role and understand how to communicate our efforts and limitations with each other. Students need to see that cohesive message coming from the institution as large.
I intend to push for increased transparency and communication efforts, as well as cross-training to better understand each other and support our students together.