I learned that attending meetings and trainings is crucial to staying up to date regarding the rules, regulations, policies, and procedures regarding the university/college/institution. 

I learned the that the catalog can vary for each university, but it is mandatory that the policies and procedures adhere to state and national guidelines. 

I learned that it is important to follow the guidelines and checklist during the application process.  Additionally, directing to students to the Financial Aid Department when questions arise regarding tuition, grants, loans, and other aspects of the aid process.

Good Afternoon,

I have learned that it is crucial to adhere to the policies and procedures as outlined in the course training.