For staying up to date with institution policies, it is important to create a graph of who/what and what to ask them for in order to stay efficient.

There are many different programs at an institution, and it is the admission reps responsibility to know and understand them. This can be accomplished by sitting in on a class and talking with faculty and staff within the specific department. 

I have learned that, under Title IV, all prospective students must be fully informed of all of their financial aid options, so it is crucial to be up to date on all financial aid opportunities that your institution has.

I have learned that keeping a notebook (specifically of the terms and definitions) are very important and key to staying organized.