organizational culture will vary by institution. additionally, organizational subcultures may exist within classes or departments so it is important to identify each.

Learning is can be fun if an instructor is able to relate the course content to current events but one must be careful with which jokes are told.

Letting students know they are not alone can help them stay in school. Providing personal examples of previous educational struggles will help them realize others understand their frustrations.

Engaging with each student is important. Some require a phone call while others prefer face to face interaction with the instructor.

It is important to be transparent with all relevant information so the student can make an informed decision. that way they do not feel as if they were mislead.

The topic on onboarding sessions was informative and can vary in time and provides an opportunity for students to prepare for success and it is important to convey the information to the applicant 

All documents must be complete and all relevant information must be clear for students to understand