Build rapport while gathering information 

Gave me a better understanding of the admissions dept. 

I found the course to be very informative especially what is allowed and what isn't.   The resource book is a valuable tool for admissions staff. 

It is important to stay current regarding each departments updates. 

Be familiar with every aspect of your institution and their marketing practices 

The importance of a checklist before the interview

The importance of Admissions Training 

It is important that social media post are compliant 

Importance of delivering clear and accurate information. 

Always be honest and accurate regarding policies and state regulations.