This class will help me to improve student retention in higher education. Also, this class will help me to focus on the student problems in order to help them.

Decision making is personal and should be based on the situation.

In any institution student should be the priority. where human is there is always issue.  Following the 8 distinct stages will help us to work with the student to bring a solutions that is good for either the organization or the student. Students are facing a lot of challenges that we should be able to identify before making the decision such as loss, financial sentimental, depression, health matters etc...

Faculty 's responsability is to reduce the pressure from the students at school. however, identify the problems  is the main part of it. learning ability is unique to every student, but the faculty needs to assess the student learning ability and desire. 

Retention is refered to as an institution's ability to it upgrade by reducing the percentage the percentage of students or staffs that leave the institution during a specific time frame.