I learned that there are several resources (mentorship, tutoring, exit interviews etc.) that can be use to gather insight on the student's experience. These services can improve retention as well as introduce ways the school can improve their services.

Being able to provide resources and build a connection with students will be instrumental in maintaining retention and providing student services.

It's important to recognize when students are developing general adaptation syndrome and the tools the faculty can employ to best mitigate it.

I have learned that the answer to retaining students isn't simple. There is should be a multi-facted approached to ensuring students have the tools and resources necessary to feel they are valued and are able to excel at your institution. However, there are circumstances beyond the faculty's control that will inevitably result in loss of retention.