It is essential to the students to make they feel seen, heard, and welcomed at every step along the journey.

Always have the best interest of the student in mind. Make sure all information is accurate and factual. The student's life literally depends on it.

Conservative is the best approach to communicating information. All information should be complete, accurate, concise and fully transparent.

Don't embellish or use adjectives ending in "st"

We should be fully transparent in what we write, say and do. Also, make sure we are knowledgeable of the school's policies and procedures to effectively help the students navigate appropriately.

The Triad is important to the complaint culture as well. They all ensure that the schools are operating at the highest level of integrity for the students. They help to ensure satisfactory outcomes and keep all schools practices accountable.

In this first section, I have learned that everyone plays a role in creating a culture of compliance. Establishing standards keep us all safe and integral. Therefore, adhering to the checks and balances we all stay compliant to ensure we operate at the highest level of honesty and ethical behavior for the success of our students and institution.