I feel that it is vital for the agents to be updated everyday with new information. It could be performance related, compliance regulations, or even something as simple as dress code updates. Communication is the key when working in a large cooperation.

It is important to give the student the whole experience of attending your school. Get to know everything your school has to offer so that the student will know whats all included.

I think that it is great to make sure an agent qualifys for the job. Drug screenings and background checks are essential for employment. It also creates a safe and secure working environment.