In this module I learned that tech has changed the way prospective students gain knowledge, that adaptive sales techniques are required and that it is vital understand the challenges faced by today's prospective applicants. 

It's best to ask open ended questions and use active listen practices to best understand the prospective applicant's situation and to be sure your school is the best fit for the student.

In this module I learned I may need to look at my admissions process and consider updating those processes to be sure that I am reaching the most possible applicants.