The online process requires both students and instructors to take active roles. The online model emphasizes an interactive learning environment. It is important that instructors keep an active role and respond promptly to students' questions and answers. Instructors should also communicate consistently throughout the course and should check in with students often—providing substantive feedback on an assignment at least once a week—to keep students engaged and on track. Frequent communication is a key way to make sure students have the support they need to succeed.