I learned about the importance of being up to date on your institution's accreditation, resources, credit transfers, etc. and having this information easily accessible to refer to.

Learned about the important of student services and marketing in the Admissions process.

I learned that admissions staff at licensed institutions have to complete training, pass background checks, and follow strict guidelines around handling money and advertising. Institutions also need to stay transparent with their programs and fees. Ongoing training is important to keep staff updated on the best practices.