kind and friendly voice can be be helpful.By voice tone they might express themselves better and feel free to share the informations

I definitely agree with Culture . I think finding it is not very difficult. It can be figur out by the way they talk and the their appearance.

Listening is an art. Usually student come to me and talking about everything like their personal life, difficulty with adjusting themselves with new society, culture, and so other new immigrant problems. I try my best to find way to direct them To main subject without hurting them. But i listen to them.

Having positive thinking and smiley face will bring a positive impact on your professional and personal life.

In my opinion, face to face communications and creating friendly environment with the student Was always helpful to me and I think student feel more confidant and trust. In that way when I am close to them I can read their mind and expression.