When replying to others, try and think of interesting questions you can ask them. This will help both you and the other person think (and learn!) about the subject you are discussing.

Socratic questions require you to listen very carefully to the other person to help you judge and phrase your question in a helpful, constructive, and hopefully non-confrontational way.

In the forums it will really help to keep your whole posts short and on-topic. Instead of one long rambling post that makes many different points, it may be better to write several shorter ones (they may even belong in separate forums).

When writing text for others to read, try and write directly to your audience.

Among the various types of information you will receive from learners, e-mail messages are likely to rank the highest. We recommend that you adopt a system for managing e-mail messages so that you reduce the amount of time you have to spend to respond to them.

In a traditional classroom setting, learners benefit from immediate verbal feedback as well as non-verbal feedback in the form of body language such as smiles, nods, confused looks, frowns, etc. The absence of these types of feedback in an e-learning environment makes feedback particularly crucial in this setting.

Writing text in MaxKnowledge platform works pretty much the way you would expect, but you also have the ability to include "smilies", "URL addresses" and some HTML tags in your text.

A good way to help other people think about a subject is to ask them a question about it. Being asked a good question can really help us put information together, evaluate our existing ideas and create new ideas.