I always ask open-ended questions after reviewing any of the material to get started. Then pause to see who will strike the nerve to start. If no one starts I will choose a student to give some form of analysis to what was coverded. Just to get the ball rolling.

In my experience with students whether online or in the classroom setting rules and guidelines early is a given. But, most of the times you may loose a student through troubles at home or through some form of addiction, whatever the case may be. Make every effort to maintain there attendance. In my situation I find that if a student is struggling due to the distractions I would guide them to the school counselor, or have them sign up for class at a better date when they can focus on their education.

If you look at marketing stategies that a in place online i.e.(Amozon, netflix, etc.) providing feedback is the staple to the success of companies understanding the wants and needs of the consumer. Feedback is vital to deliver content to students for them to be successful once they have successfully completed the course, training etc.. Keeping them engaged in course content can be difficult but, by providing feedback you get to know the students at a personal level, it also allows them to see that you as the instructor is making every effort to provide them with the best education possible.

I work in corrections where overfamiliarity with students is not allowed, with that said I find it very important to truly know the learner and the different modalities you will encounter in the classroom. whether you are online or in the classroom.

Reply to Monica Dawkins's post: So what do you do if there is a problem delivering course content when systems go down due to power outtages, system failures etc.. Is there a fix in place?

It's important that as online instructors both technical and instructor support be simplified.