This is a tool I use to use. I will be using it more often again. I like to have the students give examples of the points with visuals they come up with to remind them of needed information. It can be a fun exercise and they get totally involved in the project. Thank you

I use role playing as much as I can. I find that students can really get involved. The subject matter and experience allows the student to experience what the pt might feel like if the medical assistant is not listening to them or does not tune into the pt needs. The role reversal and the viseral experience helps the student understand just how important their job performance is and critical to the patients.