Dale, Absolutely. Knowing where they can find support is important. Even if it is just having someone listen to them. Ron Hansen, Ed. D.

Ann, Most importantly encourage them to learn to inform staff and instructors at the school when they face challenges that could impact their learning. Ron Hansen, Ed. D.

Suzanne, Learning how to use Social media is becoming more and more important. Ron Hansen, Ed. D.

Ann, I like this. I can imagine the satisfaction. And happy faces of those on the receiving end of a hair cut.

Suzanne, Checklists can help everyone. Including those involved during the checklist creation process. Makes you all think about what a prospect needs. Ron Hansen, Ed. D.

Ann, Best of luck with your efforts and thank you for your comment. Ron Hansen, Ed. D.

Robert, A good range of student recognition. Thanks for posting. Ron Hansen, Ed. D.

Pauline, Students teaching each other is found to be one of the most effective ways for students to retain what they learn. Ron Hansen, Ed. D.

Natarsha , Try to engage the older students by asking about their backgrounds and experience and how that has prepared them for their current studies. Ron Hansen, Ed. D.