If a students calls a second time to Inquire and when we look them up on Campus View there's DNC on there, is the rep allowed to call the student back after inquiring?

With this training its helped me see how important it is to be honest and loyal to our students. Our students are our base to this company, this is why it is important to know everything about federal and accreditation requirements and make sure we are disclosing the correct information to all prospective and current students.