I have found that my nonverbal attitude greatly affects my class. When I touch my classroom doorknob I mentally leave all my personal problems outside. Once I go in it's "the show is on". The students sense that they are the most imortant things in my life. After class I pick up my worldly problems and go home.

That is the ticket! Listen to their concern. Calmly say " I understand your frustration " Can we talk more about this? Listen some more, keep your cool and they will start to mirror you.