I feel like I'm a little bit of both, but thinking of my current role, I'm a manager who has a heavy inclination to be a leader.

Leadership isn't confined to a specific role, becoming a part of an executive or administrative team doesn't automatically make you a leader!

Managers aren't always the top performers! It's one thing to get things done on your own, management is about influencing other to get things done as well.

It's important to recognize the many factors that go into setting goals, either for yourself or your team.

Not every problem needs addressing, and it's important to let those involved in a conflict take on the responsibility of resolving it.

Stress can be a performance enhancer when properly identified and addressed.

Conducting an exit is a critical component of the on-site visit, be sure to remain professional and let the evaluator know you look forward to the final report.

It's important to keep records up to date and organized to better assist the on-site visitor with completing their task.

When assigning a point of contact and backup point of contact, it's important to consider the individual's institutional knowledge and personal characteristics.

Unannounced visits are becoming more common, there are several triggers to these types of visits and many differing agencies can visit an institution.