How do you maintain adherence to your planned lecture yet allow for individuality and spontaneity?

In order to meet our emerging tech savvy student population, it is important that we engage and modify our instructional approach to these new learners and the avenues of receiving information. What have you done to connect and provide instruction to these new learners?

I have joined groups for Professional Development purposes, however I have come across users who utilize the service for promotional materials rather than spurring discussion or sharing ideas. What are the Best Practices for submitting and subscribing for Professional Development Purposes?

I believe that it is paramount for the success of an organization that there is a commitment to students. There needs to be a commitment to customer service, improvement, and retention. All these commitments allow an organization to guarantee these non tangible products. How do you guarantee these areas?

In order to achieve student success, we need to be committed to customer service. How do we achieve a commitment to customer service for our students and co-workers?