Your voice can make or break your relationshop with your students. Repeat what they say. Always keep them movtivated. If you are in a hurry, you can hear it. They have just made one of the most important decisions of their life. Keep that in the forefront. Anyone out there have any suggestions that could help?

At this point, we have no training for re-enters and it would be helpful if we hae yearly updates.

I make a copy of the reference sheet and admissions sheet, so I have people that I can call just in case their phone is out of minutes. I also try to text.

In our area, we have students who have multiple telephone numbers. Even if they run out of phone minutes, the can text. I get more results texting than calling. In some cases, they call back because they do not know who did the texting.