There are different types of students in a discussion forum. The unit addressed best way to reach out to a student, if their post was inadequate, or if they were dominating the forum, or possibly were disruptive.

I learned the best ways to approach synchronous and asynchronous discussion boards. Particularly that in an online platform, synchronous boards are difficult, as there will be students form different time zones and regions.

I learned that it is not only for the student to learn about me, but it is also important to learn about the student. This will allow for a better understanding of each students goals, challenges and aspirations.

I think it is important to make sure the student understands the parameters of the course, particularly computer requirements. In addition, you want to make sure that the students know we are here to support them, and that there is a person on the other end.