Definitely will keep these on hand for all my learning and growing curves

As someone who finds themself not creative or creative being defined as a great imagination these tactics actually made sense on how to handle that/those situations

So many things I didn't know, and I can take these practices outside of my professional career and apply them to my personal life

This was great as it gave me a list to help identify and resolve questionable decisions

It isn't always good to take things for face value, but rather dissect the conversation at hand understanding the others perspective and asking questions when in doubt

While this area isn't used within my department, there is always a possibility in which it could be used. However, it was good insight in the event I ever were to get a pop-up media opportunity

this section takes a dive into parts of me as an empathetic listener, and of course material is always more exciting when it relates to parts of you and how you relate

I learned it is important to match my non-verbal and verbal communications with my message

I appreciated this section to understand better when to call meetings and why meetings are called in my own unit

It is always best to know your audience and prepare making sure you keep the audience engaged to retain more information and knowledge