This module really emphasizes the necessity for timeliness, accuracy, and service to work in conjunction with each other. Key takeaways for this module are that timeliness is negated if the accuracy isn't there. Additionally, we are ultimately in a position of service. A student's experience with us should be pleasant and alleviate stress and worry. We should be working for the students, providing a positive experience and peace of mind. Solutions can be found, regardless of how favorable they end up being.