Teachers play a significant role in reducing attrition in a class, especially via online delivery, where there may be some flexibility.  This should be considered as we are offering remote learning.  Students may be working and have other competing interests.

This is critical in f-2-f and I learned that it is importan to provide feedback on a timely basis when delivering online learning.  Additionally, teachers, should word their feedback in such a way that they build confidence within learners and encourage them to continue to pursue the objectives of the course.  I will work on scripting out feedback to ensure that I offer constructive criticism.

I learned about establishing online authority (academic and professional) and how it is important to project that early on to students.  I learned about the importance of establishing relationships with your students (similar to face-to-face learning)

Online delivery requires flexibility and preparation.  There is no one size fits all approach but it does require a teacher being fully prepared so that they can address student issues/concerns as the course proceeds.  An unorganized course will make it more difficult to engage students and harder for the teacher to manage the course.