Its easy to let someone know that they did something wrong. Its harder how to do it properly and not burn bridges. This training was helpful in telling people how to manage issues properly. A concern was brought up, a conversation happened, both parties are better afterwards.

I am good about moving around the clasroom and not just standing behind a lecturn. My biggest drawback is focusing so hard on the material that Im not thinking about what Im doing with my hand when when I speak. Sometimes I lead lecture and other times I jst pipe in. I fid it helpful to think about what I will be taalking about before Im in front of the class. This helps keep my hands out of my pockets.

I think this was a good article but the quiz didnt give an option for sometimes. We all have our good and bad days, and I think the profile should reflect that.

I think it is best to have confidence but to also know that there is always room for improvement. Even when you think that youre doing your best job, there is always more learning and training that can be done. Confidence is good but humility is as well.