I try and query the students about what their expectations are from the class, not just on a piece of paper but actually have a discussion about what they want to get out of the class. If the expecations are not in line with the learning objectives I try and explain how what we plan on learning may benefit them in some way either now academically or later in their career. By linking some practical piece to the learning objectives, they are typically more satisfied as customers and their expectations are met early on.

As an instructor teaching technical (computer) skills to students there is a feeling that many workers in the IT field are the stereotypical nerdy introvert types, secluded in a server room and not expected to interact, this is not true at all! I try to convey to my students that companies are looking for those who are soft skill savvy, they want people who can interact well with others and can handle themselves given various circumstances.