Comment on Bethany Berkowitz's post: 

This is something I’ve had to learn — and continue to refine — even two years into being a lead instructor. Engagement and trust-building truly make the difference in an online learning environment and can directly influence a student’s success. Why? Because it’s incredibly easy for students to disconnect and get pulled into distractions.

I’ve experienced this myself while taking this course. Messages from my boss, incoming texts, the dog moving around, and hearing my wife upstairs — all of it pulled my attention away and forced me to replay sections of the material.… >>>

I’ve realized that while I’m already taking several effective steps to support my students, there are still areas where I can grow to become even more effective. Currently, I make it a point to reach out to students before their start date with a welcome email and, when possible, a personal phone call. Throughout the course, I also provide breakout sessions where students can discuss topics or challenges they may not feel comfortable addressing in the main classroom setting.

Looking ahead, I’d like to place greater emphasis on discussion boards and team-oriented activities. Discussion boards can be an excellent way… >>>