You must be able to use technology as that's the way this new generation communicates 

Help me to understand that online student need just as much support from instructor as a on campus student.

I learned you must be avaiable for your students so they can be able to communicate with you.

I learned that the teacher sets the tone for the classroom, students goes off everything we do. If our mood is off, we don't care about how we looked that day, we don't feel like teaching that day they will take advantage of that and the whole day will go down hill. So come into class show professionalism and ready to make someone day great.