Please provide an example message of a voicemail we can leave to a student who was from an online vendor - who you sent information to two days ago who hasnt applied yet. Be sure to include a purpose, connection with caller, W.I.I.F.M, Sense of Urgency, Action to take, but still brief -under 30 seconds-if possible!

This module stated " By the way, cost objections translate into “your school/program isn’t worth this much money to me”. How can you overcome this objection? What is the student missing in the information process?

1. Identify a common objection 2. Give example of how to overcome objection with a feel, felt, found statement

What hidden obstacles have you encountered with your prospective students? How do you overcome these obstacles?

What is our intention with closing on the phone? (i.e. the first step for the student) How do you encourage students to take that first step? Please provide an example of your dialogue

On average, how long do you take probing with your caller on our phone script? What are your top 3 favorite probing questions?

How can you do prospecting if you do not cold call and recieve leads through a call center warm transfer?

Let's talk buying committe. What does this look like with online enrollment and online sales. Who could be the possible buying committe? How do you engage them into the process? (Do you now?) What would be the benefit of doing so?

The 1st module had stated that people don't care about how much you know - but rather about how much you care. Do you believe this to be true? Have you expierenced this yourself as a consumer? What prompted you to buy? Trust, caring, knowlege? Please provide detailed examples

Do you analyze your calls after hanging up the phone? * Not based on the students reactions or discussions, but based on how you handled the call. * Do you search for things you may have done differently to improve the call or result? * Are these mental notes or do you keep track of what your goals for phone improvements are?