I learned that student retention is everyone's responsibility and that it has academic, administrative, and financial implications. I also realized that there are many myths surrounding retention, often blaming external factors. However, it is essential to properly prioritize and understand the target student segment to ensure they are able to complete their studies.

Knowing about job opportunities is definitively an important tool to motivate students to finish their studies.

Academic integration is important for student retention.

Mentoring has an important role in retention, as students feel supported.

I realized the importance of knowing the student since the beginning. This will certainly improve our retention ratio.