When thinking about the elements outlined in the first module I believe that the example given had great value and I will be adding a few parts to my admissions process. I especially liked the portion stating "I'm really here to learn and listen so I'd like to ask you a few questions to get started. Will that work for you?" I have used something similar in the past but this is clearer and asks for engagement from the prospective student. Did anyone else find that they will be adding something similar to their process?