Although we would love to serve our students in every way possible as to make their path to success a more efficient one; we as admissions representatives can never mislead of offer certainty when it comes to transferring credits to or from our institution. An unofficial copy of credits will assist in the evaluation of what may or may not transfer but having the student take the adequate steps to ordering an official copy sent directly to our school is what is required in order to satisfy the requirement of an official transcript.

Product knowledge combined with great customer service will only make you a more efficient Admissions Rep. Researching as much as you can about all the different programs that your school offers by talking with the program directors, will give you a strong foundation. This foundation is what your prospective student will grasp on when you are delivering your information session. Being knowledgeable and knowing how to deliver the information will help create a great bond between you and the prospective student.

The school catalog is an important part of the admissions process. It empowers the student by giving them full disclosures of all that they need to know about the school and their specific program.

It is essential that admissions representatives give clear definition to the often used terms in our environment which are not commonly used by our prospective students.