I valued understanding more about the customer service principles of: taking ownership, being timely, creating a postive and supportive atmosphere, and going the extra mile. 

The real loss of noncompliance is the possibility that students will never again regain their trust in the school or have the courage and commitment needed to change their lives.  

Avoid any areas which may be subjective.

Students need accuracy. If I communication inaccurately the representation may be considered substantial with severe consequences.

The catalog and enrollment agreement work together to ensure that students have the information they need to proceed in their programs of choice.

Institutional accreditors can be either national or regional and must be approved by the Department of Education. 

Understanding that the act of doing what has been asked aligns with the school’s mission, core values, and compliance standards.