I was interested to read about the rules in how schools can enroll veteran. I learned that they must be approved to do so and must be trained in specific requirements and needs of veterans, which is great to hear. I learned that there are specific guidelines such as reporting requirements and refund policies that can be specific to veterans as well, which is important to keep in mind when talking to students who may be veterans.

I learned that there are regulations when it comes to continuing to contact individuals via email or phone when they no longer want to receive these types of marketing outreach. That is great that they can opt out and it must cease within 31 days so that the rights of the potential student is honored.

A great lesson in the distinctions of some of the verbiage we should be using with students as they are the official ones. Especially because we offer programs that are online and in-person, we need to be updated on proper ways to express that to students so that it is clear to them.

Providing students with regulations and up to date information on important policies such as transfer credit rules and accredidation statuses are an important aspect of enrollment.

It is essential that the enrollment provides the necessary resources to students during their time. Having orientation, career services, and counseling available to students can be instrumental in their success once enrolled.

Documentation is vital in the process of enrollment for all students no matter if they interview and don't attend or if they decide to enroll. Making sure everyone is on the same page of documentation and where to keep said documentation will make sure we stay organized and consistent through the entire enrollment experience.

Working in enrollment it is very important to make sure we are up to date on the policies and regulation affecting our roles in the University, the students we serve, and the overall world of education admissions. This course reminded me of policies I already knew as all as refreshed me on the rules and definitions of our field.