This section explores common mistakes instructors made before and during class and it provides solutions on how to deal with them. 

The most important information is to always listen to student;s complaints before making a judgement. Allow students to express their their minds, address the seriousness of cheddting. 

Information on how to control and manage difficult or out spoken students in the class including information and strategies to control the class.

Information on the first day of class, presenting the syllabus and having an ice breaker activity to decrease the student's anxiety about the course expecations.