The importance to make a check list to gather all the information about your institutions programs and have them in order. The more you read and learn the better you will be at providing prospective students with information about the many different programs.

The importance of marketing and of getting familiar with every element of the institution.

The importance of accurate paperwork, compliance, and attention to detail. 

This module helped me understand the importance of professionalism, effective communication and student support. As a CSC, I will apply these principles by providing excellent service, following up with graduates, and helping students achieve their career goals.