About me
I am the Assistant Registrar of Chi University.
Benjamin Potter
Activity
I plan to use what I've learned in the CM107 course Sustaining a Culture of Compliance: The Role of Faculty and Staff to help me be transparent and perpetuate a culture of compliance through building trust-founded relationships with our students and the public.
Discussion Comment
Remember to act with transparency and honesty. Help students in the way that we would want to be helped ourselves.
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In this module, we reviewed the consequences of misrepresentation. It's our duty as school representatives to accurately and truthfully communicate with students and other stakeholders to protect students from making ill-informed decisions.
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When forming representations, spoken, written, or otherwise, it is best to be conservative and accurate.
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In this module, I learned that superlatives commonly ending in "st" are to be avoided. Instead, we should keep our representations truthful, non-exaggerated, and verifiable. Misrepresentation is misrepresentation, even if unintentional.
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In this section of the course, I learned and reviewed the importance of clear and accurate communication. I learned the difference between a representation and a disclosure.
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Comment on Kia Nero's post:
Hi Kia,
Thank you for your post. I felt your post did a wonderful job of summarizing the content in this module, and made excellent use of the vocabulary taught.
Your comment helped refresh my memory of everything I learned from this module.
Best regards,
Benjamin Potter
Discussion Comment
Dear reader,
In this module, I've learned about the Triad which regulates school which is made up of the DoE, the accreditor, and the state. Importantly, schools are often allowed to operate and be accredited based on their completion rates and placement rates. I plan to refer students to our disclosure if they ask about our graduation rates, but I feel unsure about how to answer questions about how much money students can expect for their salary based on completion of our programs.
I wonder how other admissions representatives answer those questions from students, and what source(s) they use to… >>>
Discussion Comment
Dear reader,
Through this module I've reflected on what it means to be part of a culture of compliance as opposed to simple compliance. While compliance might typically be represented or handled by a tool like a checklist, the real core of a culture of compliance is honesty, consistency, transparency, and trust. Just as we expect to be treated fairly by businesses, it is our responsibility to treat our clients fairly.
Thank you for reading,
Benjamin Potter
Dear reader,
I learned about policies that are enforced to protect and support students and institutions. I plan to apply what I have learned and maintain a notebook of resources I can rely on for accurate information. Thankfully, I found much of the information intuitive as being honest and doing the right thing seem to be the foundation of the transparency sought by accreditors and students. Something I found challenging was not only the amount of information, but the reading level in which the laws are written and also the nature of policy updates helps put things in perspective. There… >>>
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