It is essential to understand what marketing materials and strategies are used by the institution so you are aware what the prospective student has seen or heard.

While the admissions representative will not be able to give specific financial data for the specific, individual student, they need to be versed enough to disclose the details of enrollment fees, tuition costs, and funding sources.

It is not only important for the admissions team to understand all aspects of the institution, but they also need to stay current with institutional changes and regulatory changes.