I learned clear, concise communication assists building healthy relationships with students. 

Technology mediated communication offers the student convenience and flexibility and intentionality so students are  engaged in the course. 

I learned that online students have specific needs and how we communicate and provide support is imperative to the quality of education they receive. 

 I have learned from this module being open and available as a point of contact especially in online training is imperative to student retention. And making ourselves available to answer questions in a 24- 48 hours window allows students to stay engaged in their learning process. 

I have learned some valuable tools that can definitely help prevent stressful situations such as breath work techniques to assist in relieving energy and rebalance my nervous system. Also meditation is definitely helpful when feeling overwhelmed or overstimulated. Just taking a few minutes throughout my day to ground and realign whiling clearing my mind helps my productivity.