Challenges in the workplace occur on a regular basis.  Professionals need to be able to meet the challenges and develop strategies for resolving the challenges in ways that do not distract from the mission of the college.  This group is for professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Great Topic | New comment by Geetha Arun

How to set achieve able goals  

Best Practices | New blog by Carol Tieman

When teaching my nursing students I have implemented a new step in the medication process.  This is for them to compare the allergies of their patient with all medications ordered for the patient...

TIme management | New comment by Jacqueline Brown

this training provided me with knowledge content on how to control and pinpoint opportunites for improvement and how to focus on what is important and devote less energy on non-critical tasks. ...

My Action Plan | New blog by Alice Reybitz

Slow down and be sure to understand what is being asked of me.  I have noticed on second read, my first impression of the situation was kind of off.  By reading a secondtime I save a lot of ...

Staying Educated on New Stress Management and Health Topics | New comment by Tanya Stewart

I really appreciated the resources!! It's getting my wheels turning for what changes I'd like to implement in my workplace. Thank you!!

Great Topic | New discussion by Marietta Carter-Narcisse

This is a great cls.  goal setting is so very important to individual success and overall team success.

school closing | New comment by Frances Heaston

I recently went through a school closing. It so important that you effectively help the students that are there and see them to completion. There are great things ahead of you stay positive and...

Prioritizing | New blog by Frances Heaston

There were many tips that I found effective. The most important one is daily looking at your priorities and helping others manage their time to have a better work life balance. It was also a gre...

Managing your work | New blog by William Hanrahan

Getting to know your boss and what is expected of you is very important and will help you succeed at your job.

Be honest with self evaluation | New blog by William Hanrahan

This tutorial makes sence in that when evaluating yourself sometimes I will underevaluate myself but when I think about it this practice has probly held me back from ebtter positions in the workplace....